support
we offer a state of the art Help Desk service to all clients. this service is available to help you with queries about using all realoz products. all staff members on the help desk are experienced real estate administrators, book keepers or network administrators.no other software company can offer the experience realoz has in your industry.
we will assist you to get the very best from the software's functionality. we will also assist you to fix any errors that may have occurred in data entry. this ensures you have a smooth running and efficient office. you can also have total peace of mind that the real oz team will be supporting your business not just your software.
general support
general support is anything relating to the every day use of the software and for queries relating to balancing, sales etc.
technical support
technical support is anything not related to normal use of the program such as printing issues, webloading problems and installation of software.
support forms
please log your support queries into the form below, a real oz staff member will be in touch as soon as possible. your request will be logged chronologically.
please enter your details and select the type of support you require.
Required fields are marked with *
contact details
description
please provide a brief description in a couple of words of
the problem *
Job Type
Job Details
Please select a job type.
thank you
your support request has been forwarded to the help desk
realoz is committed to the best possible customer support. please check your email for a reply. standard response time is generally under 2 hours.