news

  • Fri, 23 Jul 2010 15:03:20 GMT
    coming soon
    Just Trust, single user sales and trust account solution. watch this space.
  • Fri, 23 Jul 2010 15:03:20 GMT
    new site launched
    realoz has been rebranded and a new, easier to navigate site has been released to provide you with everything you need to know about the realoz brand and its products.
  • Fri, 23 Jul 2010 15:03:20 GMT
    realoz simplified
    we have simplified our product offering by consolidating our entire product range into 4 core products.
    

services

the most important element in choosing a software product is the level of support accessible by the user. our support team is available to you from 9.00am to 5.00pm, Monday to Friday (excluding public holidays)

realoz developments is not limited to our core products in the real estate industry. we also offer consulting services on any IT project or software development project large or small. contact us for more information.

1300 help line

our toll free telephone service gives instant access to our large and friendly support team. our support staff are seasoned real estate administrators giving polite and prompt answers to any query about trust accounts, the general ledger or using any other aspects of the software.

we offer a platinum support service, where you send us your datafile and we check for any errors and imbalances. we then talk you through any corrections that need to be made. this ongoing service is chargeable at an hourly rate

new clients are offered assistance with balancing (platinum support) free of charge for the first three months. this is achieved by sending your datafile to us, which we check and then talk you through any corrections that need to be made.

remote desktop support

realoz offers an array of on-line support services whereby we can view your data and assist with any query immediately and fix any problems directly into your datafile.

the help desk

we offer a state of the art help desk service to all clients. this service is available to help you with queries about using the software. all members of the help desk are experienced real estate administrators, book keepers or network administrators.

we will assist you to get the very best from the software's functionality. we will also assist you to fix any errors which may have accidentally been made. this ensures you have a smooth running and efficient office. You can also have total peace of mind that the program will be "fun" to use and your job has our team supporting you.

your contact, whether via telephone, fax, email, our in-built support forms, or through our web site, are logged chronologically in our help desk software to ensure quality of service.