The Help Desk

We offer a state of the art Help Desk service to all clients. This service is available to help you with queries about using the software. All members of the Help Desk are experienced real estate administrators, book keepers or network administrators.

We will assist you to get the very best from the software's functionality. We will also assist you to fix any errors which may have accidentally been made. This ensures you have a smooth running and efficient office. You can also have total peace of mind that the program will be "fun" to use and your job has our team supporting you.

Your contact, whether via telephone, fax, email, our in-built support forms, or through our web site, are logged chronologically in our Help Desk software to ensure equality of service.

Staff

All our software solutions are developed by people who really understand real estate. Our experience comes from working in the real estate industry, both at the front end, and understanding how the back office duties compliment overall success.

You will soon discover the high calibre talent we employ on our Help Desk. We know what issues you may face day to day and we can assist you in achieving your duties with the assistance of our software. We are proud of the high level of support provided to all customers.

Our experience ensures you will gain the most from the software, plus we will quickly resolve any issues which may arise from time to time.